We Bring Living Assistance Home

Angels on Call is your family’s trusted companion in providing affordable, personal in-home quality care and services for older adults, seniors and disabled individuals in Perry, Mifflin, Juniata, Dauphin and Cumberland counties. Services are provided up to 24 hours a day, 7 days a week wherever home may be.

For aging adults and disabled individuals, living at home is an important part of their quality of life and independence. Living independently at home can be overwhelming to them and can present significant challenges to their family members and friends.

Angels on Call empowers seniors and the disabled to live independently at home and brings peace of mind to everyone touched by the aging process. We believe mental and physical well being and quality of life are enhanced when a senior can live in familiar surroundings. We also know that each senior has unique requirements and needs. With help from the family, we will create an individualized Plan of Care in order to make sure you receive the right care and companionship without compromise.

The Plan of Care assures you that Angels on Call provides you with the best Caregivers available at the best value to you. Our Compatibility Guarantee proves we are not satisfied until you are. Whether your needs are 1 hour or 24 hours per day — your total satisfaction is our top priority.

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Our Governing Values

• We provide the highest level of customer service

• We value our employees as our most important resource

• We are innovators in the services we offer our clients

• We demonstrate commitment to the approach of “continuous improvement”

• We cultivate open and honest communication

• We consciously motivate ethical behavior

• We respect and value diversity

• We uphold an environment of respect and dignity

• We function as a team and are accountable to our clients and their families priority.

As a client of Angels on Call You can expect…

~ You will be treated with respect and dignity

~ Your privacy will be honored and respected

~ Your home care needs will be addressed

~ You will receive quality home care services

~ You will be consulted about your home care needs

~ You will be involved in your home “Plan of Care”

~ Home care professionals and caregivers will respond

to your needs in a timely manner

We believe in developing meaningful, dependable relationships with our clients, their family members and our employees

Our Caregivers

Our caregivers are employees of Angels on Call, Ltd. and work according to our governing values and our service standards. We carefully conduct reference and background checks. For your safety, we insure each employee. We cover appropriate payroll, social security taxes, and provide worker’s compensation and liability insurance, and we are responsible for the W-9 forms that need to be completed at year end.

To find out if our service is right for you; Please take the short survey below.

Question:	Yes
1.  Are you alone several hours during the day/night?	2
2.  Have you fallen, or been worried about falling in your      home?	3
3.  Have you been hospitalized, or been to the emergency room, within the last year?	2
4.  Do you have at least one chronic ailment (heart disease, stroke, osteoporosis, diabetes, arthritis, etc.)?	2
5.  Do you use a cane, walker, wheelchair, stair climber, or another assistive device to help with balance?	3
6.  Are you required to take several medications daily?	3
7.  Do you require assistance with one of the following activities (bathing, toileting, dressing, meals, etc.)?	3
8.  Would having a caregiver give you or your family peace of mind?	1
9.  Is it important to you to continue living independently?	1

Add up your points for each question you answer “Yes”

Your total points indicate the level of need for a Caregiver:

15-20 Points:  Urgent Need.  A caregiver should be assisting you in your home.

8-14 Points:   Elevated Need.  A caregiver is highly recommended.

4-7 Points:   Moderate Need.  A caregiver may be needed a few hours a day.

0-3 Points:   Limited Need.  A caregiver may be something to consider 1-2 times a week.
Important Note:  This self-assessment is useful for evaluating the relative need for
a caregiver in your home, but every situation is unique, so if you have any particular
concerns, contact us to speak to an Angels on Call representative